Terms and Conditions

Effective Date: May 05, 2017
Last Updated: January 31, 2025

Introduction

Welcome to WebONexia ("we," "our," "us"). By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our services.

1. Use of Our Services

You must be at least 18 years old to use our services.
You agree to provide accurate and up-to-date information when creating an account or using our services.
You are responsible for maintaining the confidentiality of your account credentials.
Unauthorized use of our services may result in termination of access.

2. Intellectual Property Rights

All content, trademarks, logos, and materials on our website and services are owned by WebONexia or licensed to us.
You may not copy, distribute, or modify any content without our prior written consent.

3. Payment and Billing

All payments for our services must be made as per the agreed terms.
We reserve the right to change our pricing and notify users accordingly.
Failure to complete payments may result in service suspension or termination.

4. User Conduct

You agree not to:

Use our services for any illegal or unauthorized purpose.
Engage in fraudulent, abusive, or deceptive practices.
Distribute harmful software, malware, or spam through our platform.
Violate any applicable laws or regulations.

5. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from your use of our services.
WebONexia does not guarantee uninterrupted service and is not liable for any downtime or errors.
Our liability, in any case, is limited to the amount you have paid for our services.

6. Termination of Services

We reserve the right to terminate or suspend your access to our services without notice if you violate these Terms and Conditions.
You may discontinue use of our services at any time.

7. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which you can review here.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of third-party sites.

9. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time.
Any changes will be posted on this page with an updated "Last Updated" date.
Continued use of our services after changes signifies acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by the laws of [Insert Jurisdiction].
Any disputes shall be resolved in the courts of Pune Jurisdiction.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: admin@webonexia.com
Website: https://webonexia.com
Phone: +(91) 84520 69394 / +(91) 93726 70507

By using WebONexia’s website and services, you acknowledge that you have read and understood these Terms and Conditions.

Return and Refund Policy

Effective Date: May 05, 2017
Last Updated: January 31, 2025

Introduction

At WebONexia ("we," "our," "us"), we strive to provide high-quality digital marketing, press release distribution, software, and marketing tools. This Return and Refund Policy outlines the conditions under which refunds and returns may be applicable for our services.

1. Eligibility for Refunds

We offer refunds under the following conditions:

If there was a billing error resulting in an incorrect charge.
If a refund request is made within the eligible timeframe specified for each service.

Refunds are not applicable in the following cases:

If the service has been fully delivered and used.
If a request is made beyond the specified refund period.
If the delay or dissatisfaction is due to reasons beyond our control (e.g., lack of customer cooperation, incorrect information provided by the user, etc.).

2. Refund Request Process

To request a refund, follow these steps:

Submit a request via email to [Insert Contact Email] with details of your order, including the reason for the refund.
Our team will review your request and respond within [Insert timeframe, e.g., 5-7 business days].
If approved, refunds will be processed via the original payment method within [Insert timeframe, e.g., 7-14 business days].

3. Service Cancellation Policy

Customers can request the cancellation of a service before its execution begins to receive a full refund.
If a service is partially completed, a partial refund may be granted at WebONexia’s discretion.
Subscription-based services may be canceled before the next billing cycle to avoid further charges.

4. Non-Refundable Services

The following services are non-refundable:

Custom software development (once work has commenced).
Press release distribution (once published or sent for distribution).
Digital marketing services after execution has begun.
Any third-party fees incurred on behalf of the customer.

5. Chargebacks and Disputes

If a chargeback is initiated without contacting WebONexia first, we reserve the right to dispute it and take necessary actions, including suspension of services. We encourage clients to communicate with us for any concerns before filing a dispute.

6. Contact Us

If you have any questions regarding our Return and Refund Policy, please contact us at:

Email: admin@webonexia.com
Website: https://webonexia.com
Phone: +(91) 84520 69394 / +(91) 93726 70507

By using WebONexia’s services, you acknowledge that you have read, understood, and agreed to this Return and Refund Policy.